9mobile Shutdown Rumors: “We Are Here to Stay,” Debunks Closure Claims, Assures Customers of Stability

9mobile Shutdown Rumors: 9mobile has firmly dismissed widespread rumors suggesting an impending shutdown, calling them baseless and misleading. The telecommunications company reassured its subscribers that it remains fully operational and committed to delivering quality services despite the challenges faced in recent months.

The company clarified that reports about service disruptions, particularly issues related to Mobile Number Portability (MNP), were being exaggerated to spread panic. 9mobile affirmed that technical issues are being resolved and assured customers that no deliberate attempt was made to prevent them from porting to other networks.

9mobile Shutdown Rumors: 9mobile Unveils $3 Billion Recovery Plan to Strengthen Operations

9mobile is not just surviving—it is rebuilding. The company recently announced an ambitious $3 billion recovery strategy, aimed at revamping its network infrastructure and expanding its 2G, 3G, and 4G coverage nationwide. This strategic investment signals the company’s commitment to long-term stability and competitiveness in the Nigerian telecom sector.

The recovery plan prioritizes modernizing existing infrastructure while exploring cost-effective collaborations to improve service delivery. By aggressively reinvesting in its operations, 9mobile aims to regain lost market share and reestablish itself as a major player in the industry.

9mobile Shutdown Rumors: 9mobile’s New Leadership Charts a Path to Recovery

9mobile has taken decisive steps to steer the company toward a stronger future, starting with a leadership overhaul. In July 2024, the company appointed Obafemi Banigbe as its new CEO, bringing in an industry veteran with a wealth of experience in African telecommunications. Banigbe is tasked with executing a turnaround strategy to restore 9mobile’s relevance in the market.

The new leadership is laser-focused on improving customer experience, addressing service challenges, and driving innovation. Banigbe has assured customers that under his leadership, 9mobile will not only remain operational but will also undergo significant improvements to enhance reliability and service quality.

9mobile Shutdown Rumors: 9mobile’s Acquisition and Its Impact on Operations

9mobile’s acquisition by LH Telecommunication Limited in 2024 marked a turning point for the company, leading to a much-needed financial boost and structural reforms. Backed by the African Export-Import Bank (AFREXIM), this acquisition infused fresh capital into 9mobile, allowing it to stabilize and embark on a recovery path.

However, despite the acquisition’s promise, some customers have expressed frustration over lingering service issues. 9mobile has acknowledged these concerns and assured subscribers that improvements are ongoing. The company remains confident that the financial backing from its new ownership will translate into tangible service enhancements in the near future.

9mobile Addresses Customer Complaints and Service Disruptions

9mobile understands the concerns raised by its customers regarding network reliability, slow data speeds, and difficulties in porting services. The company has admitted to facing technical challenges but assured users that these are temporary setbacks, not signs of collapse.

As part of its commitment to improving service quality, 9mobile is investing heavily in network upgrades and customer support. It has reassured subscribers that their complaints are being addressed with urgency, and that they can expect noticeable improvements in service delivery in the coming months.

9mobile’s Future: Innovation, Expansion, and Unwavering Commitment

9mobile is not shutting down—it is evolving. The company is determined to reclaim its place in Nigeria’s highly competitive telecom market through strategic investments, leadership transformation, and customer-focused innovations. It is actively working on expanding network reach, enhancing data speed, and improving overall user experience.

With a clear roadmap for recovery and a commitment to innovation, 9mobile remains confident in its ability to serve Nigerian customers for years to come. By addressing service concerns and reinforcing its market position, the company is setting the stage for a stronger, more resilient future in Nigeria’s telecommunications industry.